Support
Interviews and Testimonials
General
"We have been trading with A&D UK for over 10 years; we regard them to be a highly professional and ethical company, whose products always perform to the specification quoted. A&D products provide high quality value for money solutions to many requirements. The knowledgeable and courteous sales team exceed expectations and deliver a high level of customer service and satisfaction."
Mr Paul Blake, Business Director, Blake and Boughton Ltd, Norfolk, United Kingdom
"AIS has been a business partner with A&D Australasia for over 20 years, our relationship thrives on the fact they supply quality products, supported by excellent after sales service. This unique relationship is shown in all forms with genuine interest in what's important to my business, through to being accepted into the A&D family. We look forward to many more years with A&D!"
John McGuinness, CEO/Director/Owner, Australian Instrument Services Pty Ltd
Weighing
- Interview with GL Science Inc.
(PDF 441KB)
GR series of analytical balances, MPA series of single channel electronic pipettes, etc. - translation of A&D's newsletter issued in August 2016 - Interview with Graduate School of Frontier Sciences, University of Tokyo,
Department of Integrated Biosciences,
Plant Life System Laboratory
(PDF 409KB)
BM-252 semi-micro analytical balance, AD-1691 weighing environment analyzer- translation of A&D's newsletter issued in February 2017 - Testimonial by a BM-22 micro analytical balance user in India
(PDF 204KB)
"We have been using the A&D Balances ER-182A for ages (in the vicinity of 20 years). We have never had a problem with it until recently when it just ended itself – well past when it should have gone to heaven."
Prof Paul L Else, Lipid Research Centre (in IHMRI), School of Health Science, University of Wollongong, Australia
"A testimony to the A&D HV-KGL WP Series scale. One of our customers is in Rocklea, which had very severe flooding on 12/1/11. Their premises was under 4M of water. I believe it was like that for about 4 days. I picked the scale up from them on 20/1/11. It was the only scale they had not thrown out. Today I took the back off and found about 50mls of water inside. I disconnected the battery and power adaptor connection and connect it to a 9V supply. I pressed the ON button and guess what……IT STILL WORKED. I even re connected the load cell and it even weighs correctly. WHAT A SCALE!"
Ian Sheppard, Weigh-Tech in Brisbane, Australia
"A&D Australasia have provided us with excellent service in terms of selecting the right balances to suit our company, and have been instrumental in providing terrific post-sale support"
Alisa Hood, Operations Coordinator, Gold Buyers Australia
"Wright Rubber purchased an A&D 3 tonne floor scale for weighing freight more than 5 years ago. We have had no trouble with A&D's product and would have no hesitation in buying more weighing equipment from A&D Australasia"
Tony Hammond, Managing Director, Wright Rubber in Melbourne, Australia
"Aerotrans Australia purchased several A&D scales for our Scoresby production facility in 2006. The purchase process was hassle free and we were impressed with the before and after sales service. Despite the area where the scales are located being a hostile environment for electronic products, the scales have given us absolutely no problems. We have purchased a further unit since, and should we require addition scales were would again seek the help of A&D."
Nigel Fletcher, Managing Director of Aerotrans Australia
"De Lorenzo Hair & Cosmetic Research have been using A&D scales for a number of years now. Personally I have been dealing with A&D Australasia for 5 years. We choose A&D to supply our weighing scales as their products are very reliable & of high quality which suits our market conditions. The company has an experienced Sales Team and high level internal Customer Service which will ensure continuity of supply. I have no hesitation in recommending A&D Australasia & their staff to any New customer they acquire."
Philip Poulton, Senior Procurement, De Lorenzo Hair & Cosmetic Research, Australia
Test and Measurement
- Interview with Professor Asaka, Tokai University, School of Engineering,
Department of Applied Chemistry
(PDF 609KB)
RV-10000A tuning fork vibro rheometer , SV series of tuning fork vibro viscometers- translation of A&D's newsletter issued in January 2018 - Interview with Katayama Chemical Industries Co., Ltd. Minoh office R&D team Sciences
(PDF 237KB)
BM-014 pipette accuracy testing kit - translation of A&D's newsletter issued in November 2017 - Interview with Showa University School of Pharmacy Pharmacy Laboratory (PDF 412KB)
SV-A series of tuning fork vibro viscometers - translation of A&D's newsletter issued in September 2016 - Collection of users' voices (PDF 202KB)
MPA series of single channel electronic pipettes - Interview with Kansai Medical University Department of Public Health Regenerative Medicine and Disease Center (PDF 345KB)
MPA series of single channel electronic pipettes - translation of an article presented in Mynavi News on July 16, 2015
"I have been using the A&D model AD4212B-PT to calibrate pipettes for general laboratory use and blood transfusion work for almost 12 months now. I am very pleased with the results. Our aim was to decentralise the task of pipette accuracy testing and reduce our reliance on commercial testing facilities. The AD4212B has been a great success in achieving both of these goals and will pay for itself in just a few years. The unit is easy to operate, has a tiny footprint and produces a report that is both comprehensive and easy to interpret."
Mr Ian Bittner, Laboratory Manager, Pacific Laboratory Medicine Services, Manly Hospital, Australia
Inspection Systems
"We required inspection machinery for our new punnet line. 350km from Brisbane we have strong relationships with the companies that support us locally and A'Asia Scales suggested we consider A&D's gear. We were surprised they could bring it to site for a demonstration and it seemed the best mix of price, ease of use & quality. We used the checkweigher for first half of the season then added a metal detector to complete the line. I wouldn't hesitate to recommend A&D's machine and A'Asia Scales service to anyone looking for such a system, it's been a positive experience."
L & M Simpson, Farm & Packhouse Owners, Ballandeam QLD, Australia
"We have had a A&D Check weigher in operation for nearly a year and have had no issues with it. We pack 200 g grape tomato punnets at between 35- 40 units a minute. The check weigher was very simple to add into our current packing line. We find it user friendly. It is very easy to call up average pack weights, rejections and over- weights. Making changes to set points is also simple. Cleaning of the unit is easy with all belts very easy to detach and the rejection paddles for over and under weights works well."
A & M Norman, Glasshouse & Packhouse Owners, Baldivis WA, Australia
"We purchased a checkweigher from A&D (model AD-4961 EZI Check) and have been really happy with it. The reason for us to choose this model and brand over others is the quality, size and function options that it has for our particular business needs. Most importantly it re-checks our 200g punnets accurately ready for supermarket sale. Also, we were referred to Julian from A&D by another business so that was another deciding factor as the service quality was already there. Overall we have been very happy with this checkweigher and the quality of service and knowledge that A&D have provided to us when we needed."
P & V Lee, Farm & Packhouse Owners, Virginia SA, Australia
"A&D's EZI-checkweigher has proven to be an innovative product, 'low' cost with 'big' features, and also evidently no compromise on quality and durability. Backed-up by a highly skilled A&D team, always available to support. The Australasia Scales' Sales and Service teams have found this product to be easy to offer and easy to maintain. A true long term valuable addition to our product range."
W. Sherriff, General Manager Australasia Scales, Banyo QLD, Australia